The Benefits of PLM-based CAPA Software

For manufacturers in industries that produce some of the world’s most complex products, effective quality management continues to be a competitive advantage. Whether in automotive, aerospace and defense, industrial equipment, electronics, or medical devices, companies are increasingly moving to a customer-centric model that includes social media monitoring and big data analytics at the point of sale. Even slight quality issues can have a ripple effect felt through the entire organization.

In today’s mobile and always connected environment, it is critical that discrete manufacturing companies can quickly and effectively sense and respond to quality issues originating anywhere in the value chain. This is possible with a holistic approach to quality. However, there is only a small minority of companies that have aligned the necessary leadership, business process, and technology capabilities to start taking an enterprise approach to quality.

This Research Spotlight aims to highlight best practices for managing quality across the enterprise, specifically as it pertains to creating a closed-loop quality management environment with the use of PLM-based corrective and preventive action (CAPA) software. It will touch on the following areas:

• Market drivers pressuring discrete manufacturers to focus on improving the quality of processes and products
• Addressing market drivers by taking a PLM approach to quality software
• A look into the Key Performance Indicators (KPIs) companies are using to measure the effectiveness of quality initiatives
• The people, business process, and change management capabilities needed to ensure successful technology deployments
• Actionable recommendations for deploying PLM-based CAPA functionalities

By reading this Research Spotlight, executives on the quality management journey will be able to refine their approach to quality software, enabling communication and collaboration across the value chain. This holistic approach to quality will help create a market-leading customer experience in today’s unforgiving environment.